Customer Testimonials
Came i. For an oil change. Received an oil change and gen check. Everything went well.
Very comfortable,,very knowledgeable,very interested,easy to talk to and feel comfortable, nice experience
It’s clean I love the cars in the showroom. Greeter has a nice smile.
Kevin provided the best customer service experience. He was punctual, kind, and listened to my concerns. I will be returning to this location solely based on my experience with Kevin as I felt like a valued customer because of his service provided. Thank you, Kevin!
They were attentive to details and respectful showed me through video everything they checked. I loved it.
I went to service my CX-90 and everyone in the dealership was super helpful and nice. While I was waiting sales associate offered my coffee. The service was fast and they washed my vehicle.
Awesome job.. easy deal and pleasure to work with. Drove over 1000 miles to get this awesome deal. Would've driven 2000 miles
This is a place I will go for life! Always helping me, being patient and very professional! Thanks!!!
Fantastic service. Inquired on a model that they had in stock. purchase and delivery experience was seamless
Robyn went above and beyond our expectations. Thank you again for all your help. Highly recommend!
Love the service and love the attention to detail this dealership has. One of the best dealerships I have ever been to.
Great service would love to shop here again, staff was amazing to us. Will be back for more !
Worked with Robyn. Excellent experience! From start to finish on my new to me vehicle.
Easy to work with. Transparent with no games played. Look forward to another purchase with y’all!
The good folks at Russ Darrow Metro Mazda are great to deal with! My salesperson was well trained and professional. He taught me about the many features of my new car! Thank you again for treating me like family!
Highly recommend Russ Darrow Metro Mazda to put you in a new ride and amazing service department!
Robyn was very helpful and made the car buying process very simple. Thank you so much! 🙂
Buying a new Mazda from Russ Darrow Metro Mazda was an absolute breeze! My salesperson, Robyn O'Donnell, was incredibly helpful and communicative throughout the entire process. From the initial inquiry to driving off the lot, Robyn kept me informed and made sure I felt comfortable every step of the way. This was by far the easiest car-buying experience I've ever had. Robyn was knowledgeable, patient, and truly went above and beyond to find me the best deal. The price was competitive, and I felt confident that I was getting a fair value. I highly recommend Russ Darrow Metro ...
Unparalleled customer service, I got a superb deal on my CX-3 and actually enjoyed every moment of the process!
Robyn O'Donnell is very knowledgeable and helpful. Would recommend her expertise to anyone. 10 out of 10.
Awesome dealership, plan to come back soon when my son needs a car for college
Got me into my new mazda with no issues! Thanks again! Can’t wait to get to building this one!
Robyn was the best! She was patient and very knowledgeable I love my new car thanks again
Great service! Happy I came here to find my vehicle! Straight forward process, they made it easy peasy
The process was very quick, everyone was super nice and knowledgeable. I would highly recommend this dealer
Robyn was amazing. Honest, knowledgeable and a pleasure to work with.
Awesome experience with Robyn. Go see her for a honest pleasurable experience. She’s the best.
Great Dealership!
Great car buying experience. Robyn was hands down the best sales rep we’ve had. She was able to get me in the CX-7 we were looking for with lower payment than expected. I HIGHLY recommend.
Excellent service and very friendly people! Highly recommend them to all my friends and family!
Amazing customer service, provided all info needed and made my whole buying experience much easier.
My first time buying experience could not have gone better! From the moment I placed the first call, Robyn was able to answer questions that no other dealership helped me with! 100 GOLD STARS
Super chill place everyone was amazing. So glad I didn’t listen to the negative reviews people left. I was blown away!!!!
Great service team, great sales team. Always taking care of the customer in all aspects of your sale from start to finish!
They do a great job at Russ Darrow Metro Mazda. You should go there for your next vehicle purchase.
I traveled from out of state based on a family members experience at this dealership. Robyn could not have been easier to work with. Highly recommend them !
I love love the Mazda SUV! I feel like I’m driving a 100,000 dollar luxury brand SUV. Everyone that helped me of course was just 5 stars! Robyn being the ring leader of course gets the crown for the most helpful . Thank you everyone we will be back!
Best prices in town! Very happy with my Purchase ! Will be coming back for next vehicle!
Great experience. Robyn was a pleasure to work with.
Robyn was extremely helpful! Very kind and knowledgeable about the product and she did an amazing job helping us find a solution that worked for my family.
Great experience. Robyn was a pleasure to work with. Highly recommend to anyone needing a vehicle.
I’ve had some issues in the past but they were great on this visit and made up for it. Fast service!
Great ,that is why I keep coming back for sservice of my vehicle. Thank you
We had a great xperience while purchasing our vehicle. Janea Anthony made our experience pleasurable .
Wonderful experience. Janea Anthony is great. Very knowledgeable, professional and easy to work with. Made the entire experience easy and stress free. Ask for her by name. If we have to buy another car, we're coming back to her.
I had a wonderful experience buying my Cx-5 thanks to Mickey!
Very friendly. Greeted well. Answered all questions. Done in a timely manner. Very satisfied. I will be back!
Good, like Cameron in service department- pleasant and professional. Always welcoming and takes time to explain needed work.
The service was quick The staff was courteous the waiting area was clean and comfortable
Amazing service and even greater staff. Needed a car asap and Alejandro and Noah from Russ Darrow Metro Mazda delivered, making me feel welcomed at every step of the way and ensuring they cared for my needs. Would recomend to anyone in need of a car. 5 stars!
Janes was extremely helpful and informative. I highly recommend her! She was a doll!
Service staff were very friendly and kept me informed. The service was completed faster than expected too!
My visit was great as expected. I was in and out without any issues. Thank you
Very reliable and great service. Friendly staff professional work and trustworthy. Wouldn't go anywhere else.
As usual, Bruce was very helpful. I am lookkng forward to have him as my service advisor for many more years. Good job !!!
My service agent was stellar , great customer service . Mr mudd is very nice to do buisness with .
Wish I could find Metro Mazda 10 stars! Working with Mickey was such a pleasure. Thank you everyone my family & I love our new suv
Car needed wiper motor when I bought it so they gave me a Nissan Rogue to drive until it was ready. Front tires are very worn and back tires were great but it's front wheel drive so they should've put new ones on or rotated tires at very least.
I had great experience at the dealership. My salesman Chris Smeilis help me get the the I wanted Cx 5 . Everything went smoothly and fast. New year new car
Fast service. Found me discount offer. Kept me well informed.
GREAT
They are very professional and handle the servicing quickly.
My lady who tended to me was very nice, the dealership was clean user friendly my car was professionally taken care of and I was back on the road promptly.
Ask for Chris in sales. Great all around service.
After having difficulty with a different Mazda dealer in scheduling an appointment for my thermostat to be looked at/ replaced I called metro Mazda and was connected with Kevin who couldn’t be happier to help. Kevin got me in for initial diagnostic within a day and had the answers I needed right away on next steps and got me on the schedule to finally get my car fixed and have fully functioning heat again. Dropped my car on the scheduled day at 7:30am and was provided a loaner vehicle which I was very thankful for, Kevin was not in ...
I am blown away by all this place was able to do for me and by my sales person Janae! She went above and beyond to make sure I was not only able to drive away in the car I wanted but at a price I could afford!! I was also in a bad situation with my previous vehicle which made things a bit more complicated and stressful but they took care of it for me. My finance person Noah was also amazing and a huge help at helping me understand what my options were and all the numbers. Usually ...
It was a pleasure working with Janea and the staff. It was smooth and an easy process.
Awesome service!
Bruce has been there a long time and always takes great care of me and my cars.
Excellent service, nice facilities
Very nice and patient sales person. Highly recommend working with Milad Masoodi on purchasing a car. Great location as well.
Great experience! Kevin Cameron always takes great care of me!
Communication was very good
We were greeted right away and waited only an hour for service
Very efficient process. Love the video showing all of the items that were inspected.
Excellent. Service
I give Russ Darrow Metro a 10 in every aspect. Bruce in the service dept. was very helpful and nice.
This is the best service I’ve ever received at a car dealership. Kevin made the experience fun and enjoyable, while the service staff worked promptly while delivering detailed work. I will continue to return for my routine oil changes or any maintenance needed for my Mazda!
The service was great they got me in & out in less the 40 minutes.
Very professional and customer focused work. Overall, a very pleasant experience.
I had the pleasure of working with Kevin Cameron. He was incredibly personable and extremely helpful. He made my first experience at this dealership for service on my Mazda one of a kind. Thank you again Kevin!