Meet Our Staff

Management

Jalen Moore

Jalen Moore

General Manager
10 Reviews
View Bio
Justin Pues

Justin Pues

General Sales Manager
8 Reviews
View Bio

Sales

Robyn ODonnell

Robyn ODonnell

Loyalty Manager

Certified
31 Reviews
View Bio
Gwen Moore

Gwen Moore

Sales Manager

Certified
11 Reviews
View Bio
Alejandro Noyola

Alejandro Noyola

Sales
9 Reviews
View Bio
Janea Anthony

Janea Anthony

Sales
7 Reviews
View Bio
Mickey Cascio

Mickey Cascio

Sales
6 Reviews
View Bio
Milad Masoodi

Milad Masoodi

Sales
4 Reviews
View Bio
Elmedin Smajic

Elmedin Smajic

Sales
3 Reviews
View Bio
Jeffrey Bintzler

Jeffrey Bintzler

Sales
2 Reviews
View Bio
Johnny Perez

Johnny Perez

Lot Manager
2 Reviews
View Bio
Johnny Guillermo

Johnny Guillermo

Salesperson
1 Review
View Bio
Joaquin Noyola

Joaquin Noyola

Salesperson
1 Review
View Bio
Tim Scott

Tim Scott

Sales
1 Review
View Bio
Lafayette Turman

Lafayette Turman

Salesperson
1 Review
View Bio
Joseph Spaulding

Joseph Spaulding

Sales
View Bio
Corey Weathers

Corey Weathers

Sales Manager
View Bio

Service

Bruce Carrick

Bruce Carrick

Service Advisor

Certified
114 Reviews
View Bio
Kevin Cameron

Kevin Cameron

Service Advisor

Certified
13 Reviews
View Bio
Kirsten Jones

Kirsten Jones

Service Advisor

Certified
11 Reviews
View Bio
Nick Mudd

Nick Mudd

Service Advisor
9 Reviews
View Bio
Zoe DeRose

Zoe DeRose

Service Manager
2 Reviews
View Bio

Finance

Noah Matson

Noah Matson

Finance Manager
8 Reviews
View Bio
Stanley Moore

Stanley Moore

Finance Manager
6 Reviews
View Bio

Administration

Jessica Zurn

Jessica Zurn

Admin
9 Reviews
View Bio
Santana Flower

Santana Flower

Assistant Office Manager
2 Reviews
View Bio
Shaunte ONeal

Shaunte ONeal

Cashier/Receptionist
1 Review
View Bio
Iyonnah Towns

Iyonnah Towns

Cashier/Receptionist
1 Review
View Bio

Parts

Miguel Mazaba

Miguel Mazaba

Parts Counter
8 Reviews
View Bio
Dylan Rueth

Dylan Rueth

Parts Manager
7 Reviews
View Bio
Bruce Carrick

Bruce Carrick

Service Advisor

114 Reviews
Certified
Industry Experience 23 years 11 months
Recent Reviews

Feb 12, 2025

Dealership Rating
Employee Rating

Bruce and this dealership has always helped me schedule a

Bruce and this dealership has always helped me schedule a service appointment on short notice, and has always been able to squeeze me in. I have always had great interactions with Bruce and the rest of the staff. I am appreciative of their service and friendliness.

Feb 11, 2025

Dealership Rating
Employee Rating

Their service was excellent, clean facilities, very

Their service was excellent, clean facilities, very polite individuals and quick. I would recommend the dealership.

Feb 11, 2025

Dealership Rating
Employee Rating

Quality and timely service Comfortable waiting area

Quality and timely service Comfortable waiting area Communication was timely Staff were friendly yay yay

Feb 11, 2025

Dealership Rating
Employee Rating

Bruce did an exceptional job taking care of me and my

Bruce did an exceptional job taking care of me and my Mazda CX 90. I had recalls, an oil change and also needed a loaner car. He was very efficient and pleasant to deal with. I will be back.

Feb 06, 2025

Dealership Rating
Employee Rating

Nick was very professional, courteous and understood the

Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, this location is definitely a 10 out of 10.

View More Reviews on DealerRater
Robyn ODonnell

Robyn ODonnell

Loyalty Manager

31 Reviews
Certified
Contact Me
Dealership Experience 5 years 1 months
Industry Experience 5 years 1 months
Recent Reviews

Jan 24, 2025

Dealership Rating
Employee Rating

Robyn was very helpful and made the car buying process

Robyn was very helpful and made the car buying process very simple. Thank you so much! :)

Jan 23, 2025

Dealership Rating
Employee Rating

Love My Mazda, great service, Robyn did a great job.

Love My Mazda, great service, Robyn did a great job. We will definitely return in the Future.

Jan 23, 2025

Dealership Rating
Employee Rating

Robyn O’Donnell was great!

Robyn O’Donnell was great! Very helpful and accommodating! Would highly recommend her to all of my friends and family!! ⭐️ ⭐️⭐️⭐️⭐️

Jan 22, 2025

Dealership Rating
Employee Rating

I cannot say enough good things about this Mazda store.

I cannot say enough good things about this Mazda store. They were conscious of my busy schedule and made everything work. I literally love this place.

Jan 22, 2025

Dealership Rating
Employee Rating

Robyn was great!

Robyn was great!!! Thank you so much for helping me and my family! You rock!

View More Reviews on DealerRater
Kevin Cameron

Kevin Cameron

Service Advisor

13 Reviews
Certified
Industry Experience 21 years 6 months
Helping our Guest protect Their Investment and Great Guest Service is MY #1 priority!
Recent Reviews

Feb 13, 2025

Dealership Rating
Employee Rating

They totally bait and switched me on a price for a key

They totally bait and switched me on a price for a key fab replacement. I spent $140 to have my car towed there and they quoted me over $600 more for the same part versus over the phone. Shadey dealings in my opinion. Won’t return. My rep was great, but dealer was not.

Feb 12, 2025

Dealership Rating
Employee Rating

Bruce and this dealership has always helped me schedule a

Bruce and this dealership has always helped me schedule a service appointment on short notice, and has always been able to squeeze me in. I have always had great interactions with Bruce and the rest of the staff. I am appreciative of their service and friendliness.

Feb 11, 2025

Dealership Rating
Employee Rating

Quality and timely service Comfortable waiting area

Quality and timely service Comfortable waiting area Communication was timely Staff were friendly yay yay

Feb 06, 2025

Dealership Rating
Employee Rating

Nick was very professional, courteous and understood the

Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, this location is definitely a 10 out of 10.

Feb 04, 2025

Dealership Rating
Employee Rating

great service and attention to detail.

great service and attention to detail. also did a bunch of test drives to make sure the problems were actually solved.

View More Reviews on DealerRater
Kirsten Jones

Kirsten Jones

Service Advisor

11 Reviews
Certified
Recent Reviews

Feb 04, 2025

Dealership Rating
Employee Rating

great service and attention to detail.

great service and attention to detail. also did a bunch of test drives to make sure the problems were actually solved.

Feb 03, 2025

Dealership Rating
Employee Rating

All was good.

All was good. They did what they said. Oil was changed quickly. Car wash was completed.

Feb 03, 2025

Dealership Rating
Employee Rating

Kirsten was fabulous and between her and Dylan (who I

Kirsten was fabulous and between her and Dylan (who I assume was the mechanic working on my car) they determined that I really didn't need to have both tie rods replaced - so that saved me about $350 this trip! Will be in contact with Kirsten to schedule the recommended update of shocks in the next month or so. Always a great experience with the RD Mazda customer service team - give them all a raise!

Jan 31, 2025

Dealership Rating
Employee Rating

Went in for an oil change and tire rotation.

Went in for an oil change and tire rotation. There was quick service and friendly staff

Jan 29, 2025

Dealership Rating
Employee Rating

Both Kirsten Jones and Dylan Rueth were two very good

Both Kirsten Jones and Dylan Rueth were two very good customer service representatives for Russ Darrow Metro Mazda. Both were very acknowlegeable regarding positions in the firm. I was very satisfied with both of them.

View More Reviews on DealerRater
Gwen Moore

Gwen Moore

Sales Manager

11 Reviews
Certified
Recent Reviews

Feb 06, 2025

Dealership Rating
Employee Rating

Nick was very professional, courteous and understood the

Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, this location is definitely a 10 out of 10.

Feb 01, 2025

Dealership Rating
Employee Rating

I LOVE this dealership.

I LOVE this dealership. I purchased my first car in 2002 and I’m back.

Jan 31, 2025

Dealership Rating
Employee Rating

Gwen was very welcoming and her energy was GREAT!

Gwen was very welcoming and her energy was GREAT! Elm was knowledgeable and very patient with us. He went through lots of options with us. I had no intentions on leasing another vehicle. I wanted to buy out my other car and be done, but Elm gave us a ton of options and really worked to get us a GREAT deal on a brand new CX-90 and we are extremely happy with our purchase!! Thanks again for the great service and another great vehicle that I am in LOVE with!!

Jan 29, 2025

Dealership Rating
Employee Rating

Alejandro was very responsive and easy to work with.

Alejandro was very responsive and easy to work with. He went above and beyond to bring my car up to me so that I could save the trip to Milwaukee and have the car rapidly.

Jan 23, 2025

Dealership Rating
Employee Rating

Robyn O’Donnell was great!

Robyn O’Donnell was great! Very helpful and accommodating! Would highly recommend her to all of my friends and family!! ⭐️ ⭐️⭐️⭐️⭐️

View More Reviews on DealerRater
Jalen Moore

Jalen Moore

General Manager
Industry Experience 2 years 9 months
Recent Reviews

Jan 21, 2025

Dealership Rating
Employee Rating

Great car buying experience.

Great car buying experience. Robyn was hands down the best sales rep we’ve had. She was able to get me in the CX-7 we were looking for with lower payment than expected. I HIGHLY recommend.

Jan 21, 2025

Dealership Rating
Employee Rating

I love love the Mazda SUV!

I love love the Mazda SUV! I feel like I’m driving a 100,000 dollar luxury brand SUV. Everyone that helped me of course was just 5 stars! Robyn being the ring leader of course gets the crown for the most helpful . Thank you everyone we will be back!

Jan 21, 2025

Dealership Rating
Employee Rating

Highly recommend Russ Darrow Metro Mazda to put you in a

Highly recommend Russ Darrow Metro Mazda to put you in a new ride and amazing service department!

Jan 21, 2025

Dealership Rating
Employee Rating

I went to service my CX-90 and everyone in the dealership

I went to service my CX-90 and everyone in the dealership was super helpful and nice. While I was waiting sales associate offered my coffee. The service was fast and they washed my vehicle.

Jan 14, 2025

Dealership Rating
Employee Rating

Amazing service and even greater staff.

Amazing service and even greater staff. Needed a car asap and Alejandro and Noah from Russ Darrow Metro Mazda delivered, making me feel welcomed at every step of the way and ensuring they cared for my needs. Would recomend to anyone in need of a car. 5 stars!

View More Reviews on DealerRater
Nick Mudd

Nick Mudd

Service Advisor
Industry Experience 2 years 4 months
Recent Reviews

Feb 11, 2025

Dealership Rating
Employee Rating

Quality and timely service Comfortable waiting area

Quality and timely service Comfortable waiting area Communication was timely Staff were friendly yay yay

Feb 06, 2025

Dealership Rating
Employee Rating

Nick was very professional, courteous and understood the

Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, this location is definitely a 10 out of 10.

Feb 04, 2025

Dealership Rating
Employee Rating

great service and attention to detail.

great service and attention to detail. also did a bunch of test drives to make sure the problems were actually solved.

Jan 31, 2025

Dealership Rating
Employee Rating

Great service.

Great service. Very friendly and professional 👍right on time. Would definitely recommend. Extremely welcoming and good experience.

Jan 23, 2025

Dealership Rating
Employee Rating

Nick provided great service and was thorough.

Nick provided great service and was thorough. I plan to return for future maintenance as needed.

View More Reviews on DealerRater
Alejandro Noyola

Alejandro Noyola

Sales
Recent Reviews

Feb 09, 2025

Dealership Rating
Employee Rating

Do NOT let your guard down with the Financing.

Do NOT let your guard down with the Financing. Their messaging while you are on hold is to trust them with a transparent process. This is not what I experienced with Stanley. Ask to see the financial breakdown on a printed out hardcopy before signing electronically. The electronic tablet does not clearly show the costs. Nor was I shown the explicit additional cost of the extended warranty coverage that was being discussed. I was only shown estimated monthly payments, not the line items. My final loan costs were much higher than I was expecting and I did not clearly see them in the electronic forms. Also if the dealership is going to require purchase of the etch security system for $500, it should be included in the cost of the vehicle, not presented as an additional upgrade, because I was not allowed to remove it from the purchase. The final contract documents also had errors in it that I had to have corrected after the fact. I had no problem with the sales team, they got me in to see a popular used vehicle that I am very happy with and I went into finance with a number that I was pretty happy with other than the etch being required. I was very disappointed with the experience with Stan. He was pleasant to talk with during the process, but I was sold coverage without understanding the additional cost.

Feb 06, 2025

Dealership Rating
Employee Rating

Nick was very professional, courteous and understood the

Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, this location is definitely a 10 out of 10.

Feb 03, 2025

Dealership Rating
Employee Rating

I had a fantastic experience at Rush Darrow!

I had a fantastic experience at Rush Darrow! Alejandro and his manager were incredibly friendly, making the entire car-buying process smooth and stress-free. As a working single mother, I needed something reliable and convenient, and Alejandro took the time to understand my needs. He helped me find the perfect car without any pressure, ensuring it fit both my lifestyle and budget. The whole process was easy, and I truly appreciate the outstanding customer service. Highly recommend Rush Darrow for anyone looking for a hassle-free car-buying experience!

Jan 29, 2025

Dealership Rating
Employee Rating

Alejandro was very responsive and easy to work with.

Alejandro was very responsive and easy to work with. He went above and beyond to bring my car up to me so that I could save the trip to Milwaukee and have the car rapidly.

Jan 23, 2025

Dealership Rating
Employee Rating

Robyn O’Donnell was great!

Robyn O’Donnell was great! Very helpful and accommodating! Would highly recommend her to all of my friends and family!! ⭐️ ⭐️⭐️⭐️⭐️

View More Reviews on DealerRater
Jessica Zurn

Jessica Zurn

Admin
Recent Reviews

Jan 14, 2025

Dealership Rating
Employee Rating

Amazing service and even greater staff.

Amazing service and even greater staff. Needed a car asap and Alejandro and Noah from Russ Darrow Metro Mazda delivered, making me feel welcomed at every step of the way and ensuring they cared for my needs. Would recomend to anyone in need of a car. 5 stars!

Jul 29, 2023

Dealership Rating
Employee Rating

Everything was great, except for one tiny issue ……the

Everything was great, except for one tiny issue ……the detail job they did …… waited a long time, for a bad job…..tire dressing all over the paint …… wiping streaks all over the paint, probably just from a dirty towel…… I would have rather had no detail, than a bad one

Dec 04, 2022

Dealership Rating
Employee Rating

Excellent service I would definitely recommend my family

Excellent service I would definitely recommend my family and friends get their vehicle from Mazda metro

Dec 07, 2020

Dealership Rating
Employee Rating

Great and friendly service. Reasonably priced. The...

Great and friendly service. Reasonably priced. The waiting area was clean and entertaining. Everyone in the dealership was wearing masks and very clean and sanitary environment.

Oct 25, 2019

Dealership Rating
Employee Rating

Thanks

Thank you for taking cate of my vehicle. Very good service. No complaints. Would recommend this dealership. That’ all I have to say at this. Time.

View More Reviews on DealerRater
Noah Matson

Noah Matson

Finance Manager
Recent Reviews

Feb 12, 2025

Dealership Rating
Employee Rating

Bruce and this dealership has always helped me schedule a

Bruce and this dealership has always helped me schedule a service appointment on short notice, and has always been able to squeeze me in. I have always had great interactions with Bruce and the rest of the staff. I am appreciative of their service and friendliness.

Jan 21, 2025

Dealership Rating
Employee Rating

Great car buying experience.

Great car buying experience. Robyn was hands down the best sales rep we’ve had. She was able to get me in the CX-7 we were looking for with lower payment than expected. I HIGHLY recommend.

Jan 21, 2025

Dealership Rating
Employee Rating

I love love the Mazda SUV!

I love love the Mazda SUV! I feel like I’m driving a 100,000 dollar luxury brand SUV. Everyone that helped me of course was just 5 stars! Robyn being the ring leader of course gets the crown for the most helpful . Thank you everyone we will be back!

Jan 21, 2025

Dealership Rating
Employee Rating

It’s clean I love the cars in the showroom.

It’s clean I love the cars in the showroom. Greeter has a nice smile.

Jan 21, 2025

Dealership Rating
Employee Rating

Highly recommend Russ Darrow Metro Mazda to put you in a

Highly recommend Russ Darrow Metro Mazda to put you in a new ride and amazing service department!

View More Reviews on DealerRater
Miguel Mazaba

Miguel Mazaba

Parts Counter
Recent Reviews

Feb 06, 2025

Dealership Rating
Employee Rating

Nick was very professional, courteous and understood the

Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, this location is definitely a 10 out of 10.

Feb 04, 2025

Dealership Rating
Employee Rating

great service and attention to detail.

great service and attention to detail. also did a bunch of test drives to make sure the problems were actually solved.

Jan 31, 2025

Dealership Rating
Employee Rating

Went in for an oil change and tire rotation.

Went in for an oil change and tire rotation. There was quick service and friendly staff

Jan 31, 2025

Dealership Rating
Employee Rating

Great service.

Great service. Very friendly and professional 👍right on time. Would definitely recommend. Extremely welcoming and good experience.

Jan 23, 2025

Dealership Rating
Employee Rating

Kirstie was excellent to work with for my oil change!

Kirstie was excellent to work with for my oil change! Very friendly and gave clear communication.

View More Reviews on DealerRater
Justin Pues

Justin Pues

General Sales Manager
Recent Reviews

Feb 03, 2025

Dealership Rating
Employee Rating

I had a fantastic experience at Rush Darrow!

I had a fantastic experience at Rush Darrow! Alejandro and his manager were incredibly friendly, making the entire car-buying process smooth and stress-free. As a working single mother, I needed something reliable and convenient, and Alejandro took the time to understand my needs. He helped me find the perfect car without any pressure, ensuring it fit both my lifestyle and budget. The whole process was easy, and I truly appreciate the outstanding customer service. Highly recommend Rush Darrow for anyone looking for a hassle-free car-buying experience!

Jan 22, 2025

Dealership Rating
Employee Rating

Robyn was great!

Robyn was great!!! Thank you so much for helping me and my family! You rock!

Jan 21, 2025

Dealership Rating
Employee Rating

This is a place I will go for life!

This is a place I will go for life! Always helping me, being patient and very professional! Thanks!!!

Jan 21, 2025

Dealership Rating
Employee Rating

Fantastic service.

Fantastic service. Inquired on a model that they had in stock. purchase and delivery experience was seamless

Jan 21, 2025

Dealership Rating
Employee Rating

I love love the Mazda SUV!

I love love the Mazda SUV! I feel like I’m driving a 100,000 dollar luxury brand SUV. Everyone that helped me of course was just 5 stars! Robyn being the ring leader of course gets the crown for the most helpful . Thank you everyone we will be back!

View More Reviews on DealerRater
Janea Anthony

Janea Anthony

Sales
Recent Reviews

Feb 01, 2025

Dealership Rating
Employee Rating

I LOVE this dealership.

I LOVE this dealership. I purchased my first car in 2002 and I’m back.

Jan 23, 2025

Dealership Rating
Employee Rating

Robyn O’Donnell was great!

Robyn O’Donnell was great! Very helpful and accommodating! Would highly recommend her to all of my friends and family!! ⭐️ ⭐️⭐️⭐️⭐️

Jan 21, 2025

Dealership Rating
Employee Rating

Fantastic service.

Fantastic service. Inquired on a model that they had in stock. purchase and delivery experience was seamless

Jan 21, 2025

Dealership Rating
Employee Rating

Amazing customer service, provided all info needed and

Amazing customer service, provided all info needed and made my whole buying experience much easier.

Jan 21, 2025

Dealership Rating
Employee Rating

Awesome job.

Awesome job.. easy deal and pleasure to work with. Drove over 1000 miles to get this awesome deal. Would've driven 2000 miles

View More Reviews on DealerRater
Dylan Rueth

Dylan Rueth

Parts Manager
Recent Reviews

Feb 13, 2025

Dealership Rating
Employee Rating

They totally bait and switched me on a price for a key

They totally bait and switched me on a price for a key fab replacement. I spent $140 to have my car towed there and they quoted me over $600 more for the same part versus over the phone. Shadey dealings in my opinion. Won’t return. My rep was great, but dealer was not.

Feb 06, 2025

Dealership Rating
Employee Rating

Nick was very professional, courteous and understood the

Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, this location is definitely a 10 out of 10.

Feb 03, 2025

Dealership Rating
Employee Rating

Kirsten was fabulous and between her and Dylan (who I

Kirsten was fabulous and between her and Dylan (who I assume was the mechanic working on my car) they determined that I really didn't need to have both tie rods replaced - so that saved me about $350 this trip! Will be in contact with Kirsten to schedule the recommended update of shocks in the next month or so. Always a great experience with the RD Mazda customer service team - give them all a raise!

Jan 29, 2025

Dealership Rating
Employee Rating

Both Kirsten Jones and Dylan Rueth were two very good

Both Kirsten Jones and Dylan Rueth were two very good customer service representatives for Russ Darrow Metro Mazda. Both were very acknowlegeable regarding positions in the firm. I was very satisfied with both of them.

Jan 22, 2025

Dealership Rating
Employee Rating

Great communication and immediately took care of a

Great communication and immediately took care of a problem without hesitation! Thanks for the help, Bruce!

View More Reviews on DealerRater
Mickey Cascio

Mickey Cascio

Sales
Recent Reviews

Feb 01, 2025

Dealership Rating
Employee Rating

I LOVE this dealership.

I LOVE this dealership. I purchased my first car in 2002 and I’m back.

Jan 31, 2025

Dealership Rating
Employee Rating

Gwen was very welcoming and her energy was GREAT!

Gwen was very welcoming and her energy was GREAT! Elm was knowledgeable and very patient with us. He went through lots of options with us. I had no intentions on leasing another vehicle. I wanted to buy out my other car and be done, but Elm gave us a ton of options and really worked to get us a GREAT deal on a brand new CX-90 and we are extremely happy with our purchase!! Thanks again for the great service and another great vehicle that I am in LOVE with!!

Jan 23, 2025

Dealership Rating
Employee Rating

Robyn O’Donnell was great!

Robyn O’Donnell was great! Very helpful and accommodating! Would highly recommend her to all of my friends and family!! ⭐️ ⭐️⭐️⭐️⭐️

Jan 21, 2025

Dealership Rating
Employee Rating

This is a place I will go for life!

This is a place I will go for life! Always helping me, being patient and very professional! Thanks!!!

Jan 21, 2025

Dealership Rating
Employee Rating

Fantastic service.

Fantastic service. Inquired on a model that they had in stock. purchase and delivery experience was seamless

View More Reviews on DealerRater
Stanley Moore

Stanley Moore

Finance Manager
Recent Reviews

Feb 09, 2025

Dealership Rating
Employee Rating

Do NOT let your guard down with the Financing.

Do NOT let your guard down with the Financing. Their messaging while you are on hold is to trust them with a transparent process. This is not what I experienced with Stanley. Ask to see the financial breakdown on a printed out hardcopy before signing electronically. The electronic tablet does not clearly show the costs. Nor was I shown the explicit additional cost of the extended warranty coverage that was being discussed. I was only shown estimated monthly payments, not the line items. My final loan costs were much higher than I was expecting and I did not clearly see them in the electronic forms. Also if the dealership is going to require purchase of the etch security system for $500, it should be included in the cost of the vehicle, not presented as an additional upgrade, because I was not allowed to remove it from the purchase. The final contract documents also had errors in it that I had to have corrected after the fact. I had no problem with the sales team, they got me in to see a popular used vehicle that I am very happy with and I went into finance with a number that I was pretty happy with other than the etch being required. I was very disappointed with the experience with Stan. He was pleasant to talk with during the process, but I was sold coverage without understanding the additional cost.

Jan 22, 2025

Dealership Rating
Employee Rating

Robyn was great!

Robyn was great!!! Thank you so much for helping me and my family! You rock!

Jan 21, 2025

Dealership Rating
Employee Rating

Great car buying experience.

Great car buying experience. Robyn was hands down the best sales rep we’ve had. She was able to get me in the CX-7 we were looking for with lower payment than expected. I HIGHLY recommend.

Jan 21, 2025

Dealership Rating
Employee Rating

I love love the Mazda SUV!

I love love the Mazda SUV! I feel like I’m driving a 100,000 dollar luxury brand SUV. Everyone that helped me of course was just 5 stars! Robyn being the ring leader of course gets the crown for the most helpful . Thank you everyone we will be back!

Jan 21, 2025

Dealership Rating
Employee Rating

Awesome job.

Awesome job.. easy deal and pleasure to work with. Drove over 1000 miles to get this awesome deal. Would've driven 2000 miles

View More Reviews on DealerRater
Milad Masoodi

Milad Masoodi

Sales
Recent Reviews

Jan 23, 2025

Dealership Rating
Employee Rating

Robyn O’Donnell was great!

Robyn O’Donnell was great! Very helpful and accommodating! Would highly recommend her to all of my friends and family!! ⭐️ ⭐️⭐️⭐️⭐️

Jan 21, 2025

Dealership Rating
Employee Rating

This is a place I will go for life!

This is a place I will go for life! Always helping me, being patient and very professional! Thanks!!!

Jan 21, 2025

Dealership Rating
Employee Rating

Fantastic service.

Fantastic service. Inquired on a model that they had in stock. purchase and delivery experience was seamless

Jan 21, 2025

Dealership Rating
Employee Rating

Very comfortable,,very knowledgeable,very interested,easy

Very comfortable,,very knowledgeable,very interested,easy to talk to and feel comfortable, nice experience

View More Reviews on DealerRater
Elmedin Smajic

Elmedin Smajic

Sales
Recent Reviews

Feb 09, 2025

Dealership Rating
Employee Rating

Do NOT let your guard down with the Financing.

Do NOT let your guard down with the Financing. Their messaging while you are on hold is to trust them with a transparent process. This is not what I experienced with Stanley. Ask to see the financial breakdown on a printed out hardcopy before signing electronically. The electronic tablet does not clearly show the costs. Nor was I shown the explicit additional cost of the extended warranty coverage that was being discussed. I was only shown estimated monthly payments, not the line items. My final loan costs were much higher than I was expecting and I did not clearly see them in the electronic forms. Also if the dealership is going to require purchase of the etch security system for $500, it should be included in the cost of the vehicle, not presented as an additional upgrade, because I was not allowed to remove it from the purchase. The final contract documents also had errors in it that I had to have corrected after the fact. I had no problem with the sales team, they got me in to see a popular used vehicle that I am very happy with and I went into finance with a number that I was pretty happy with other than the etch being required. I was very disappointed with the experience with Stan. He was pleasant to talk with during the process, but I was sold coverage without understanding the additional cost.

Jan 31, 2025

Dealership Rating
Employee Rating

Gwen was very welcoming and her energy was GREAT!

Gwen was very welcoming and her energy was GREAT! Elm was knowledgeable and very patient with us. He went through lots of options with us. I had no intentions on leasing another vehicle. I wanted to buy out my other car and be done, but Elm gave us a ton of options and really worked to get us a GREAT deal on a brand new CX-90 and we are extremely happy with our purchase!! Thanks again for the great service and another great vehicle that I am in LOVE with!!

Jan 21, 2025

Dealership Rating
Employee Rating

This is a place I will go for life!

This is a place I will go for life! Always helping me, being patient and very professional! Thanks!!!

View More Reviews on DealerRater
Jeffrey Bintzler

Jeffrey Bintzler

Sales
Recent Reviews

Jan 23, 2025

Dealership Rating
Employee Rating

Robyn O’Donnell was great!

Robyn O’Donnell was great! Very helpful and accommodating! Would highly recommend her to all of my friends and family!! ⭐️ ⭐️⭐️⭐️⭐️

Jan 21, 2025

Dealership Rating
Employee Rating

Fantastic service.

Fantastic service. Inquired on a model that they had in stock. purchase and delivery experience was seamless

View More Reviews on DealerRater
Zoe DeRose

Zoe DeRose

Service Manager
Recent Reviews

Feb 04, 2025

Dealership Rating
Employee Rating

great service and attention to detail.

great service and attention to detail. also did a bunch of test drives to make sure the problems were actually solved.

Jan 21, 2025

Dealership Rating
Employee Rating

Highly recommend Russ Darrow Metro Mazda to put you in a

Highly recommend Russ Darrow Metro Mazda to put you in a new ride and amazing service department!

View More Reviews on DealerRater
Santana Flower

Santana Flower

Assistant Office Manager
Dealership Experience 2 years
Recent Reviews

Feb 06, 2025

Dealership Rating
Employee Rating

Nick was very professional, courteous and understood the

Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, this location is definitely a 10 out of 10.

Jan 22, 2025

Dealership Rating
Employee Rating

Robyn was great!

Robyn was great!!! Thank you so much for helping me and my family! You rock!

View More Reviews on DealerRater
Johnny Perez

Johnny Perez

Lot Manager
Recent Reviews

Jan 21, 2025

Dealership Rating
Employee Rating

This is a place I will go for life!

This is a place I will go for life! Always helping me, being patient and very professional! Thanks!!!

Jan 21, 2025

Dealership Rating
Employee Rating

Fantastic service.

Fantastic service. Inquired on a model that they had in stock. purchase and delivery experience was seamless

View More Reviews on DealerRater
Johnny Guillermo

Johnny Guillermo

Salesperson
Recent Reviews

Jan 23, 2025

Dealership Rating
Employee Rating

Robyn O’Donnell was great!

Robyn O’Donnell was great! Very helpful and accommodating! Would highly recommend her to all of my friends and family!! ⭐️ ⭐️⭐️⭐️⭐️

View More Reviews on DealerRater
Joaquin Noyola

Joaquin Noyola

Salesperson
Recent Reviews

Jan 23, 2025

Dealership Rating
Employee Rating

Robyn O’Donnell was great!

Robyn O’Donnell was great! Very helpful and accommodating! Would highly recommend her to all of my friends and family!! ⭐️ ⭐️⭐️⭐️⭐️

View More Reviews on DealerRater
Shaunte ONeal

Shaunte ONeal

Cashier/Receptionist
Recent Reviews

Jan 21, 2025

Dealership Rating
Employee Rating

Kevin provided the best customer service experience.

Kevin provided the best customer service experience. He was punctual, kind, and listened to my concerns. I will be returning to this location solely based on my experience with Kevin as I felt like a valued customer because of his service provided. Thank you, Kevin!

View More Reviews on DealerRater
Tim Scott

Tim Scott

Sales
Recent Reviews

Jan 21, 2025

Dealership Rating
Employee Rating

This is a place I will go for life!

This is a place I will go for life! Always helping me, being patient and very professional! Thanks!!!

View More Reviews on DealerRater
Iyonnah Towns

Iyonnah Towns

Cashier/Receptionist
Recent Reviews

Feb 06, 2025

Dealership Rating
Employee Rating

Nick was very professional, courteous and understood the

Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, this location is definitely a 10 out of 10.

View More Reviews on DealerRater
Lafayette Turman

Lafayette Turman

Salesperson
Recent Reviews

Jan 23, 2025

Dealership Rating
Employee Rating

Robyn O’Donnell was great!

Robyn O’Donnell was great! Very helpful and accommodating! Would highly recommend her to all of my friends and family!! ⭐️ ⭐️⭐️⭐️⭐️

View More Reviews on DealerRater
Corey Weathers

Corey Weathers

Sales Manager
View More Reviews on DealerRater

Contact Us

  • This field is for validation purposes and should be left unchanged.
  • Find the Right Person

    Connect with one of our top rated specialists.
    Robyn ODonnell
    Gwen Moore
    Alejandro Noyola
    Powered By DealerRater
    Show Our Specialists Hide Our Specialists
    Robyn ODonnell

    Robyn ODonnell

    Loyalty Manager

    31 Reviews
    Gwen Moore

    Gwen Moore

    Sales Manager

    11 Reviews
    Alejandro Noyola

    Alejandro Noyola

    Sales

    9 Reviews
    Mickey Cascio

    Mickey Cascio

    Sales

    6 Reviews
    Janea Anthony

    Janea Anthony

    Sales

    7 Reviews
    Milad Masoodi

    Milad Masoodi

    Sales

    4 Reviews
    Elmedin Smajic

    Elmedin Smajic

    Sales

    3 Reviews
    Jeffrey Bintzler

    Jeffrey Bintzler

    Sales

    2 Reviews
    Johnny Perez

    Johnny Perez

    Lot Manager

    2 Reviews
    Joaquin Noyola

    Joaquin Noyola

    Salesperson

    1 Review
    Johnny Guillermo

    Johnny Guillermo

    Salesperson

    1 Review
    Lafayette Turman

    Lafayette Turman

    Salesperson

    1 Review
    Tim Scott

    Tim Scott

    Sales

    1 Review
    Corey Weathers

    Corey Weathers

    Sales Manager

    Joseph Spaulding

    Joseph Spaulding

    Sales